This is a brief explanation of our mail practices for those users with OPLIN email accounts:

• Any account that has been inactive, or not logged into, within a three month time period will be closed.
• Any account that remains inactive for six months will be permanently deleted from the mail server.
• Forwarded accounts are excluded from closure/deletion since they are perceived as being active.
• Accounts that have only been closed can be reopened if notified within the timeframe before deletion.
• Employees should log in to their accounts on a more frequent basis to keep this from occurring.
• Forwards can be requested for OPLIN accounts to other accounts that are checked more often.

The reason for these practices is for proper maintenance and organization of mail accounts on the server.  We assume that any staff email accounts that have not been accessed for such a lengthy time period are no longer in use and have been abandoned due to employee turnover.

If you notice that email messages sent to your co-workers are suddenly bouncing back or being returned as undeliverable, first check that you typed the correct email address, but another reason may be that the account was recently closed or deleted due to prolonged inactivity (i.e., they haven't accessed their accounts for a while).

Please let us know so that we can either reopen the account or create a new one if necessary. Remind your staff to check their accounts at least once every three months to keep them active!